Install AD Sync Service

This article describes how to install the AD Sync Service.

Requirements

Before you begin installing the AD Sync Service, make sure that the following prerequisites are met:

– The installation file has been uploaded under  Downloads.

– The installation file must be run on a Windows Server 2016, 2019, 2022 or 2025.

Only for Windows Server 2016Microsoft .NET Framework 4.8 is installed.

Here's how to download and install the AD Sync Service:

– In the Appterix Management UI, navigate to Downloads.

– Click under AD Sync Service on Download.

Once the download is complete, extract the compressed installation package, and then double-click the installation file. The dialog box AD Sync Service Setup is displayed.

– Click Install (Install).

– Click Next (Next) to continue.

– Specify the destination folder to install the AD Sync Service.

– Click Next (Next) and accept the default location, or click on Change (Change) to specify a different location.

– Enter the required login information:

– – Enter in the field Controller URL  the URL of the EM Platform Server in the following format:

– – For on-premise installations: https://<ServerURL>/administration

– – For users of the cloud-based solution: https://administration.appterix.eu

– – Enter in the fields Client ID and Client Secret the generated credentials that were created while configuring the Active Directory connector.

– Click Test Connection (Test connection).
If the connection is successful, the button Next (Next) will be accessible.

– Click Next (Next).

– Click Install (Install).
The installation of the AD Sync Service begins. Once the installation is successfully completed, a dialog box will appear confirming the completion of the setup wizard.

– Click Finish (Finish).

The AD Sync Service was successfully installed.