How do I get answers to my technical questions?

We want to provide you with the best and quickest support for questions and uncertainties. With written support contact, we receive all the information you need immediately, reducing your effort and waiting times - and this is virtually 24/7.

To get an answer to your questions even faster, we recommend taking a look at the Appterix Help Center: https://appterix.eu/help

contact options for support requests

If you contact us, we will ask you for a few, but necessary, pieces of information. Please use the Support form or send us an email with the relevant information such as product, component, time, description, log files and screenshots to support@appterix.eu

We will then contact you as soon as possible.

How does support for Appterix work?

Your written request will be sent directly to our support department to investigate the matter.

• For usability issues, we are examining further support options.

• In the event of functional impairments, after reproduction we forward the request along with further findings to our development colleagues for appropriate measures.

We will always keep you up to date and contact you if we have any findings or questions.

Contact Appterix support now!

We are happy to facilitate the provision of all necessary information for a support request at https://appterix.eu/help/supportanfrage-stellen/

or send us an email with the relevant information such as product, component, time, description, log files and screenshots to support@appterix.eu